Every effort is made to ensure you receive a quality product. All of our products are checked and securely packaged before dispatch to ensure they reach you in perfect condition. If you receive your order and the product is damaged or you are unhappy with the condition of the product, please contact us immediately.
Please note, we do not take back for credit any shelves, cabinets, brackets or any other product manufactured to your specified measurements which you made via a website order entry or by email or by phone call.
We do not take back products made to your specification that you no longer require or products ordered incorrectly.
We do not have to provide a refund if you change your mind.
Please Choose Carefully.
If any goods have been opened, packaging damaged or marked, then we reserve the right to refuse for return.
We may (at our discretion) accept the goods for credit but this will incur a re-stock fee of 50% of the value of the return goods plus any freight.